This Privacy Policy describes how me88sg collects, uses, stores, discloses, and protects the personal data of Members and visitors of the me88sg platform. Please read it carefully before registering an Account.
Last updated: 12 June 2026 | Effective date: 12 June 2026
Your Data at a Glance
All personal data transmitted between your device and the me88sg platform is encrypted via TLS/SSL. Account data stored on our servers is protected with industry-standard encryption protocols and access controls.
me88sg does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Data sharing is limited to service providers, regulators, and fraud prevention partners strictly as required to operate the platform and comply with law.
Malaysian Members have the right to access, correct, and request deletion of their personal data held by me88sg, subject to our regulatory retention obligations. Submit requests through Live Chat or via [email protected].
me88sg does not store full card numbers, PIN codes, or payment account credentials. Payment transactions are processed by PCI-DSS-compliant third-party payment processors including FPX, Touch n Go eWallet, and Boost gateways.
me88sg processes personal data only on lawful grounds: performance of your account contract, compliance with legal obligations (AML, KYC, age verification), and legitimate interests (fraud prevention, platform security). We do not rely on unlawful consent obtained under coercion.
me88sg retains personal data for no longer than necessary. Standard account data is retained for 5 years following Account closure to satisfy AML and regulatory obligations. Marketing preferences data is retained only while consent remains active and you remain a Member.
me88sg operates the online casino, sportsbook, and gaming platform accessible at me88sg.app ("Platform"). References to "me88sg", "we", "us", or "our" in this Privacy Policy refer to the operator of the me88sg Platform. References to "you", "your", or "Member" refer to any registered account holder or visitor accessing the me88sg Platform.
me88sg acts as the data controller in respect of personal data collected and processed through the Platform. me88sg operates under international gaming authority licensing and is subject to associated data protection and player protection obligations as conditions of that licence.
For all data-related enquiries, the primary point of contact is our support team, reachable via Live Chat on the Platform or by email at [email protected].
me88sg collects personal data through your interactions with the Platform, including during account registration, verification, gameplay, deposits, withdrawals, and support communications. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, Malaysian IC number or passport number, selfie/photo for KYC | Account registration, age and identity verification, AML compliance |
| Contact Data | Email address, Malaysian mobile number, residential address | Account communications, OTP delivery, withdrawal verification |
| Financial Data | Bank account name and number (for FPX/bank transfer), e-wallet identifier (Touch n Go, Boost), transaction history | Processing deposits and withdrawals, AML monitoring |
| Technical Data | IP address, device type, browser type, operating system, session logs, login timestamps | Platform security, fraud prevention, geolocation compliance |
| Usage Data | Games played, bets placed, session duration, feature interactions | Responsible gaming monitoring, personalisation, platform improvement |
| Communications Data | Live Chat transcripts, email correspondence, support ticket content | Service delivery, dispute resolution, quality assurance |
me88sg does not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required by applicable law or where you voluntarily disclose such information in the context of a responsible gaming support interaction.
me88sg uses collected personal data for the following purposes:
me88sg processes your personal data on the following lawful grounds:
me88sg does not sell, rent, or trade your personal data. We may share your personal data with the following categories of third parties only to the extent necessary for the stated purpose:
Important: me88sg never shares your personal data with third-party advertisers, data brokers, or commercial partners for marketing purposes without your explicit prior consent.
The me88sg Platform uses cookies and similar tracking technologies to maintain session state, support security functions, and analyse usage patterns. The categories of cookies used are:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to access the me88sg login and Account functionality.
7.1 The me88sg Platform and its service providers may operate server infrastructure outside Malaysia. Where personal data is transferred to jurisdictions outside Malaysia, me88sg ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that provided under applicable Malaysian data protection law.
7.2 Such safeguards include contractual data protection clauses with service providers, data processing agreements, and selection of providers operating in jurisdictions with recognised adequate data protection frameworks.
me88sg retains personal data for no longer than is necessary for the purposes for which it was collected, subject to the following minimum retention obligations:
Following the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
Subject to applicable data protection law, me88sg Members have the following rights in respect of their personal data:
To exercise any of these rights, submit a request via Live Chat or by email to [email protected]. Identity verification will be required before any request is actioned. me88sg will respond within 30 days of a valid request.
10.1 me88sg implements technical and organisational security measures appropriate to the risk posed by our data processing activities. These include: TLS/SSL encryption for all data in transit; encryption-at-rest for stored personal data; access controls limiting staff access to personal data on a need-to-know basis; multi-factor authentication for internal administrative systems; and regular security assessments.
10.2 In the event of a personal data breach that poses a risk to your rights and freedoms, me88sg will notify affected Members and relevant regulatory authorities within the timeframes required by applicable law.
10.3 While me88sg employs industry-standard security measures, no digital platform can guarantee absolute security. You are responsible for maintaining the security of your me88sg login credentials and for reporting any suspected Account compromise to us immediately.
The me88sg Platform is strictly for adults aged 21 years and above. me88sg does not knowingly collect personal data from persons under 21 years of age. Age verification is a mandatory step in the me88sg Account registration and KYC process. If we become aware that personal data has been collected from a person under 21, we will immediately close the relevant Account, void all associated activity, and delete the personal data concerned, retaining only such records as are required by applicable regulatory obligations.
🔞 21+ Age Restriction: The me88sg Platform is for adults only. If you have reason to believe a minor has accessed or registered on the Platform, contact our support team immediately at [email protected].
12.1 me88sg may send promotional communications — including bonus offers, tournament notifications, and game updates — to Members who have consented to receive such communications at the time of registration or subsequently through Account Settings.
12.2 You may withdraw marketing consent at any time by: (a) updating your notification preferences in Account Settings; or (b) contacting support via Live Chat or email. Withdrawal of marketing consent does not affect the lawfulness of processing prior to withdrawal and does not affect the delivery of transactional communications (account alerts, withdrawal confirmations, security notices) which are not marketing communications.
12.3 me88sg does not engage in unsolicited SMS or WhatsApp marketing. Communications to your registered Malaysian mobile number are limited to OTP delivery, security alerts, and (where consented) promotional messages within the me88sg Member platform.
The me88sg Platform does not link to external third-party websites. Any links appearing within game content or game provider interfaces are operated by the respective game providers under their own privacy policies. me88sg is not responsible for the privacy practices or content of third-party platforms.
14.1 me88sg reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or applicable law. Material changes will be communicated to registered Members via the Platform notification system or by email to your registered address at least 14 days prior to the effective date of the change.
14.2 Continued use of the me88sg Platform following notification of a material change constitutes your acceptance of the updated Privacy Policy. If you do not accept the updated terms, you must close your Account before the effective date of the change.
14.3 The "Last updated" date at the top of this page reflects the most recent revision. Previous versions of this Privacy Policy are available on request by contacting our support team.
For all privacy-related enquiries, data subject rights requests, or concerns about how me88sg handles your personal data, please contact us through the following channels:
me88sg will acknowledge all privacy-related requests within 5 business days and respond substantively within 30 days. Complex requests may require additional time; we will notify you if an extension is required.
Your personal data is protected, your transactions are encrypted, and your privacy rights are respected. Explore Malaysia's most trusted online gaming platform with peace of mind.
🔞 me88sg is for adults aged 21 and above only. Please gamble responsibly.